This Privacy Policy must be read together with our Website Terms & Conditions. If you do not accept this Privacy Policy and the Terms & Conditions, you should discontinue use of this website.
In this Privacy Policy, “Elrose Brahmans”, “we”, “us” or “our” means Elrose Brahmans, an Australian company.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or submitting personal information to us (including via our online form or by telephone/email), you consent to the collection, storage, and use of your personal information in accordance with this Privacy Policy.
Information We Collect
Because this is an information-only website and no payments are taken, we collect only limited personal information, for example when you use our contact or enquiry form.
We may collect and store the following types of information:
- Contact details – such as your name, email address, telephone number and any other basic information you choose to provide in our enquiry form or when you contact us directly.
- Enquiry details – such as the nature of your enquiry and any information you include in a message or description field.
- Technical and usage information – including your IP address, browser type, device identifiers, pages visited, referring/exit pages, and the dates and times of your visits. This information may be collected via cookies and similar technologies.
- Other information you provide – any other information you voluntarily provide to us in connection with your use of this website.
We do not collect or store any payment or financial details (such as credit or debit card numbers) via this website, as no payments are taken online.
How We Use Your Information
We may use your personal information for the following purposes:
- to respond to your enquiries and provide information you request
- to operate, maintain and improve our website and services
- to manage our relationship with you (for example, following up on an enquiry)
- to send you information about our services or developments that may be of interest to you (where permitted by law)
- to monitor website usage, performance and security
- to comply with our legal obligations and to protect our legal rights.
Direct Marketing
We may use your contact details to keep you informed about updates to our services, future developments, or other information we believe may be of interest to you, where you have consented to receive such communications or where otherwise permitted by law.
Each marketing email we send will include clear instructions on how to unsubscribe or opt out of future communications. You can also opt out at any time by contacting us using the details in the Contact Us section.
How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include physical, technical and administrative safeguards, such as:
- secure servers and restricted access controls
- reasonable security measures for our systems and data storage
- procedures for verifying your identity before disclosing certain information.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell, rent or share your personal information with third parties for their own marketing purposes.
Disclosure to Third Parties
We may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, for example:
- website hosting and infrastructure providers
- email and communications platforms
- data storage and backup providers
- IT support and security providers
- analytics and measurement services.
These third parties are only permitted to use your personal information to the extent necessary to perform services on our behalf and must handle your information in accordance with applicable privacy laws.
We may also disclose your personal information:
- where required or authorised by law
- to protect our rights, property, or safety, or those of our users or others.
Some of these providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your personal information is handled in a manner consistent with the APPs.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- improve your browsing experience
- remember your preferences
- analyse how our website is used and help us improve it.
You can usually choose to disable cookies through your browser settings. If you do so, some features of the website may not function properly. Where required by law, we will seek your consent before using certain cookies.
Access, Correction and Complaints
Subject to applicable laws, you may have the right to:
- request access to the personal information we hold about you
- request correction of your personal information if it is inaccurate, incomplete or out of date
- complain if you believe we have breached your privacy.
To make a request or complaint, please contact us using the details below. We may ask you to verify your identity before we act on your request. We will respond to your request or complaint within a reasonable time. If you are not satisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Links to Other Websites
Our website may contain links to third-party websites. These links are provided for your convenience only. Elrose Brahmans is not responsible for the content, accuracy, legality, reliability, or validity of any external site linked to or from our website. We do not endorse, sponsor, or approve any information, services, or images found on external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use our website after changes are posted, you indicate your acceptance of the updated Privacy Policy.
Contacting Us
If you have any questions or concerns about this Privacy Policy, the information we hold about you, or if you wish to request access, correction or deletion of your personal information, please contact us:
Elrose Brahmans
Email: ad***@********om.au